If you order before 17:00 on a working day, your order will be handed over to PostNL the same day. Within the Netherlands the order will usually be delivered the next business day. In rare cases, PostNL may not deliver a parcel within 24 hours. You can always track your order with a Track & Trace code from PostNL.
Orders from abroad will be sent the same day on working days. The delivery time depends on the country and can vary from 1 to 14 business days.
Please note that on the following holidays PostNL will not collect parcels, or will collect them earlier than usual.
1 January – next delivery: 5 January
5 April – Easter Monday – next delivery: 7 April
27 April – King’s Day – next delivery: 29 April
5 May – Liberation Day – next delivery: 7 May
13 May – Ascension Day – next delivery: 15 May
24 May – Whit Monday – next delivery: 26 May
24 December – Christmas Eve – early collection service, order before 12:00 noon, next delivery: 27 December
31 December – New Year’s Day – early collection, order before 12:00 noon, next delivery: 3 January
Shipping costs to the UK:
– Mailbox parcel: ranging from € 1.90 to € 11.65 (based on weight of the parcel)
– Regular parcel: € 15.50
Shipping costs are waived if you order for more than € 89.
NOTE: International orders may be subject to import duties.
Orders are processed daily from Monday to Friday and collected by PostNL. Domestic orders placed and paid on weekdays before 5pm will be shipped the same day. Orders placed over the weekend will be processed and handed over to PostNL on Monday. If your order is delayed for any reason, we will contact you immediately. PostNL delivers from Monday to Saturday and does its utmost to deliver the shipment within 24 hours anywhere in the Netherlands. In rare cases, your order may be delivered later. This may be due to holidays and other situations beyond our control.
Once your order has been shipped by us, you will receive a Track & Trace code from PostNL so you can track your order. You can use the PostNL Track & Trace code to see where your order is.
Foreign orders received on working days before 5pm will be shipped the same day as domestic orders. Again, if for any reason this is not possible, we will contact you immediately. The delivery time to other countries varies from 1 to 14 business days. The delivery time for Belgium is usually 1-3 business days. Foreign customers can also track their package with a Track & Trace code from PostNL.